Broadband
5G Broadband Router
What is the benefit of using the MTN 5G router?
A. 5G offers higher internet speed and faster downloads than 4G and other bands, it can also connect up to 32-64 devices simultaneously for home and office use.
What are the promotional offers on monthly broadband plans?
A. Enjoy up to 100% data bonus on Monthly Capped broadband data bundles for 6 months
| Plan Name | Price (N) | Data add on (for 6 months) | % Bonus |
| 30GB Monthly Broadband Plan | 9,000 | 30GB | 100% |
| 60GB Monthly Broadband Plan | 14,500 | 30GB | 50% |
| 120GB Monthly Broadband Plan | 24,000 | 30GB | 25% |
| 200GB Monthly Broadband Plan | 37,500 | 40GB | 20% |
How do I know if my location has 5G coverage?
A. You can check your 5G coverage on – https://external.mtnncoveragelocator.com/
How many devices can be connected to the MTN 5G Broadband router?
A. You can connect up to 32-62 devices to your 5G Broadband router at a time.
How do I know if my location has 5G coverage?
A. You can check your 5G coverage on – https://external.mtnncoveragelocator.com/
How many devices can be connected to the MTN 5G Broadband router?
A. You can connect up to 32-62 devices to your 5G Broadband router at a time
Can I connect to the router via a LAN cable?
A. Yes, You can.
Can I connect to the router via a LAN cable?
A. Yes, You can.
Do I need to do a SIM upgrade to 5G to use the 5G network mode?
A. Existing 4G SIMs on the network are also 5G enabled. To upgrade your SIM to 4G, kindly visit the nearest MTN shop for SIM upgrade.
Does the 5G router come with a bundled SIM card?
A. Yes, it does. However, to activate the SIM, customer is requested to register the SIM card at the nearest MTN SIM registration point. To locate a SIM registration centre, visit https://www.mtn.ng/sim
How do I activate the 100GB 5G Router data bonus?
A. Send 5GCPE to 312 to get started
How do I link my Router SIM with my MTN SIM?
A. You may also link your Broadband Router number to your primary phone number by dialing *312*500# for ease of subscription and management
How do I resubscribe?
A. You can resubscribe through the following channels;
- myMTN App NG: https://www.mtn.ng/personal/mymtnng-app/
- MTN eShop: https://shop.mtn.ng/
- myMTN web: https://mymtn.com.ng
- Zigi: https://wa.me/2349033000001
- USSD: *461#, *312*500#
- MoMo: *671*2#
Can I purchase data from my primary SIM?
A. Yes, you can activate Broadband Router plans via USSD Platform. Dial USSD code *461*1# and follow the menu to select the bundle of your choice.
Your primary number will be charged for the bundle, and your Broadband Router device gets the data benefits
Where would the notification go to after activation?
A. You will receive a notification on both your Broadband router and alternate numbers.
Is there a warranty on the 5G Broadband Device?
A. Yes. The warranty on the 5G device is valid for one year.
How do I check the 5G Broadband Router Airtime and Data balances?
A. Please use the https://selfservice.mtn.ng/ portal option.
The airtime and data balances can be seen on the homepage.
You may also use the device interface on 192.168.0.1, *312*500# or MyMTN App.
Will I be able to roll over my unused data?
A. Yes. You will be able to roll over your unused data bundle for capped plans only.
Which Broadband Bundles can be used for 5G Broadband Router?
A. All Broadband Router bundles (Home and Office) can be used on the 5G Broadband Router. However, broadband bundles from 120GB and above are recommended for a better experience.
Does the 5G router supports specific bands on the MTN network like the 4G?
A. Yes, the MTN Broadband 5G Router is downward compatible and can be used on the 4G network in areas without 5G network coverage
How to upgrade my MTN SIM to 5G network?
A. You can’t upgrade MTN SIM to 5G network. All 4G sims are compatible with 5G as you just need a 5G device or phone.
How to change my Router password?
A.Visit 192.168.0.1 when connected to the MiFi.
Use ‘admin’ as password.
Go to Wi-Fi settings and change the WLAN key.