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Y-Fi

Connectivity Services

Y-Fi

What is MTN Y-Fi? What is MTN Y-Fi?

A. MTN Enterprise Wi-Fi is a service from MTN that allows businesses like Hotels, restaurants, CAFÉ’s, Bars, schools etc provide free Wi-Fi to its customers and visitors and in turn generates customer data through the authentication process of sign up.

How do I subscribe to the service? How do I subscribe to the service?
What makes up the Enterprise Wi-Fi service? What makes up the Enterprise Wi-Fi service?

A. Carrier grade Access Points (APs) of deferent variants for the Wi-Fi distribution and HyNetFlex device which provides the internet connectivity

What can I get out of the service as a business? What can I get out of the service as a business?

A. The service has analytic features which allows you to amongst other things:

  • Customizable welcome/splash page
  • Customer details as a means of authentication prior to login
  • Know your customers who are frequent visitors and those who are not to help you push offers to those not regular
  • Carry out e-mail surveys · Digitalize menu (restaurants)
  • Run adverts intermittently on the platform as users are on the Wi-Fi
  • Can be used as a means of capturing attendance and online learning in schools
How many variants of Wi-Fi service are there? How many variants of Wi-Fi service are there?

A. We have 3 variants – Basic, Advanced and Professional.

What makes up the subscription fees ? What makes up the subscription fees ?

A. Subscription fee is determined by the Wi-Fi variant you are subscribing to—it is made up of one-off payment and monthly recurring fees.

How many concurrent users can latch on to the Wi-Fi service ? How many concurrent users can latch on to the Wi-Fi service ?

A. The number of concurrent users depends on the Access Points (AP) with the least being 256 users

How many APs will a business need for maximum coverage? How many APs will a business need for maximum coverage?

A. This is dependent on the structure, shape and size of the building. However, we recommend carrying out a survey to help determine number and type of AP required.

Can I place the Wi-Fi MODEM just anywhere within my business premises? Can I place the Wi-Fi MODEM just anywhere within my business premises?

A. No, we have Wi-Fi MODEMs suitable for indoor and those suitable for outdoor, a survey is needed to determine which one is best fit for your business.

Can I use any other internet source apart from the HyNetFlex? Can I use any other internet source apart from the HyNetFlex?

A. Yes, you can use any bandwidth of choice from the available MTN dedicated internet packages.

What sort of control do I have over the Wi-Fi? What sort of control do I have over the Wi-Fi?

A. Depending on the variant you subscribe to, you have controls like time slots per user of the Wi-Fi, restriction on websites users can visit while on the Wi-Fi, total volume of data an individual can consume etc.